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Office Policies

I work by appointment only. Please call to set up an appointment. I don't have email at the office to receive email requests.

All appointments must be paid for in full at the time of service unless otherwise arranged or if covered by your insurance company. Copays will be made at the time of service.

Late Fees/Cancellations/No shows

I require that you give 24 hours notice prior to canceling an appointment. If less than 24 hours is given, you will be charged the full rate of the massage. Your appointment time is reserved for you and you alone.

If you forget your appointment and do not call, you will be charged for the full appointment fee. If your sessions are being billed to the insurance company, they will not be billed for a missed appointment. You are responsible for your appointment times.

I do not make appointment reminder calls unless you request them. You are responsible for your appointment times and the above fees for missed appointments or last minute cancellations.

Please arrive a few minutes early. I usually run exactly on time barring unusual circumstances. If you are late for the appointment, the appointment will only go for the allotted time.

If you have any questions about any of these policies or anything regarding your appointment times, please let me know.

Thanks

Julie Onofrio, LMP

Serving Downtown Seattle since 1989.